– You must submit a refund request within 14 days of your purchase.
– After a refund request it will take 5-7 working days to process the refund and credit the amount to the customer’s bank account.
– We provide a refund only if there is an issue inside our plugin and we are unable to resolve it.
– No refund will be provided in case of plugin renewals.
– Provide detailed information about the bug if a plugin is not working for you, our team will work seriously on it to provide you a solution or we will issue a full refund to you.
We reserve the right to refuse the refund request if: –
– You are sending a refund request after 14 days of your purchase.
– There is an error or conflict due to some other third-party plugin or theme.
– You are asking for extra features which are currently not available inside a plugin.
We also sell some of our premium WordPress plugins on the Envato marketplace. If you are purchasing our products from Envato marketplace then you must agree with the refund policy guidelines provided by Envato here: – https://themeforest.net/page/customer_refund_policy
You can request an Envato refund only by following this URL: – https://codecanyon.net/refund_requests/new
If you have any questions, please contact us via email at firstname.lastname@example.org